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Challenges in Knowledge Management

Scholars from many disciplines have long studied the field of knowledge management, and significant challenges endure. These challenges exist in both theoretical and con- ceptual application of knowledge management. Change will be omnipresent—requiring organizations to make incremental or continuous improvements, and break- through or “game-changing” advances. Organizations can establish a structure; communicate their intent and the benefits to the organization and to the individual. You can extend the invitation, answer all of their questions and accept their ideas for im- provement. Still, people will only recognize value and participate if that value is appli- cable to them. The question is: What are the contributions that knowledge management will make as a field of study and a relevant practice?

The Interpretation of Information

Every organization is challenged with the ability to make rapid decisions and innovate. To do this effectively, decision makers require relevant data and information as well as knowledge management (KM). Many decision support systems rely solely upon the analysis of data, which is insufficient for making accurate decisions. The old adage “knowledge (information) is power” is better stated, “information is power, but the interpretation of information is more powerful.” KM solutions require the ability to combine data, analytics and human interpretation for decision-making...

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